Greater London Authority data on the performance of the London Underground between 2003/04 and 2010/11, used to inform a London Assembly Transport Committee report. The dataset includes metrics on delays, customer satisfaction, service operated, and journey times. The data was published in September 2011.
Use Cases
- Analyzing trends in service delays based on lost customer hours mentioned in the description
- Evaluating changes in customer satisfaction over the seven-year period
- Modeling the relationship between service operated and journey times
- Benchmarking historical Tube performance for infrastructure upgrade assessments
Strengths
- Covers a seven-year time range from 2003/04 to 2010/11
- Includes multiple performance dimensions: delays, satisfaction, service, and journey times
- Data was used to inform an official London Assembly Transport Committee report
Limitations
- Column-level documentation is absent; field semantics must be inferred after download
- Row count is unknown, which may limit suitability assessment
- Data freshness should be verified; the underlying report is from 2011
Provenance
- Source
- Greater London Authority
- Collection Method
- Likely collected from Transport for London operational systems for reporting purposes.
- Time Range
- 2003/04 to 2010/11
- Freshness
- Last updated 2026-06-24 21:10:43.601546; freshness should be verified
- Geography
- London, specifically the London Underground (Tube) network