University Student Support Ticket Records

Support ticket data from a university context, published on Kaggle. The dataset's specific volume, features, and creation details are not provided in the available metadata. Its content and structure require verification after download.

Use Cases

• Analyze ticket categories and resolution times to improve student services (inferred from domain, verify after download)
• Train a classifier to automatically route tickets to the appropriate support department (inferred from domain, verify after download)
• Identify common student issues and seasonal trends in support requests (inferred from domain, verify after download)

Strengths

• Published on Kaggle, a platform with established data sharing practices.

Limitations

• Metadata is minimal; actual content requires verification after download.
• Column-level documentation is absent; field semantics must be inferred after download.
• Row count is unknown, which may limit suitability assessment.

Provenance

Source

Kaggle

Collection Method

Unknown

Time Range

Unknown

Freshness

Last update date is unknown; freshness unverified.

Geography

Unknown